Returns

What is BLOOOOOOM LLC’s general return policy?

We accept returns for most items within 30 days of delivery. The item(s) must be in its original, undamaged condition. If the packaging is too damaged, use a similar-sized box or one no longer than 108 inches. If the item was delivered disassembled, it should be returned disassembled.

Which items can’t be returned?

There are several items that can’t be returned:

Open Box items

Clearance items

Gift cards

Personalized items

Items bundled at discounted rates (unless the entire bundle is returned)

Items marked as “Non-Returnable” on the sale page

Will I have to pay for return shipping fees?

Yes, applicable return shipping costs will be deducted from your refund. The return shipping costs can vary depending on the location of the return, size and weight of the item, and selected return method.

Delivery shipping fees or service charges collected on the order will not be refunded.

If an order is returned because you refused delivery, the appropriate return costs will be charged and deducted from your refund.

When will I receive my refund?

If your item is being returned, we’ll initiate your refund when we receive your item(s) at our Return Center. When a refund has been initiated, it takes on average 3-5 business days, though in some cases it may take up to 2 weeks.